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YOUR DATA, EXPLAINED

How dotaselot Handles Your Personal Information

This Privacy Policy sets out exactly what data dotaselot collects when you open an account, connect a payment wallet such as DANA or OVO, and use our lobby — and how we keep that information safe. Availability of our services depends on local law and is accessible where local law permits.

  • Account Data Protected
  • DANA & OVO Wallet Context
  • You Control Your Records
  • Indonesia-Focused Policy
POLICY FOUNDATION

What This Policy Covers and Why It Matters

When you register and use dotaselot, we collect the information you submit directly — your account credentials, contact details, and the payment context you link to your wallet, whether that is DANA, OVO, or GoPay. We also collect session data generated automatically as you navigate the lobby: pages visited, device type, and interaction patterns that help us keep your account accessible and the experience consistent across sessions. This data is held on secured servers and is not sold to third parties for independent marketing purposes. We retain account records for as long as your account is active and for a period thereafter as required to meet our operational and compliance obligations under applicable law. Where local regulations in Indonesia govern the handling of personal data, those rules take precedence and we apply them. Payments through DANA, LinkAja, and QRIS pass through the respective payment infrastructure of those providers; we receive only the confirmation and reference data needed to credit your account. We do not store full card numbers or e-wallet PINs on our systems. Any third-party service connected to your account — including payment processors — operates under their own privacy terms, which we encourage you to review separately.

  • DANA Transactions

    When you fund your account via DANA, we receive a transaction reference and confirmation status only. Your DANA credentials and wallet PIN stay within DANA's own systems and are never visible or stored on our side.

  • OVO and GoPay Context

    Deposits and withdrawals via OVO or GoPay follow the same boundary: we see the outcome, not the credentials. The payment provider handles authentication on their infrastructure.

  • QRIS and LinkAja

    QRIS-based payments and LinkAja transfers generate a reference code on our system. We log the amount, timing, and status against your account record — nothing beyond what is needed to verify the transaction.

POLICY SCOPE DEFINED

Where This Policy Applies and Where It Does Not

Not every interaction you have online falls under this Privacy Policy. Understanding the boundaries helps you know when to look here and when to check the terms of a connected service. The four areas below map out what is inside our scope and what sits outside it, so you can make informed choices about the data you share.

  • Account Access and Login

    Any data you enter to create, verify, or recover your dotaselot account — email, username, contact detail — falls squarely inside this policy. We govern how it is stored, who can access it, and how long it is kept.

  • Transactions and Wallet Records

    Transaction references, deposit confirmations, and withdrawal status logs tied to your account are covered here. The underlying payment-provider records — inside DANA, OVO, or GoPay — are governed by those providers' own policies, not ours.

  • Site Content and Lobby Activity

    Session data from your time in the lobby, including which game categories you open and how you navigate between slots and live tables, is captured under this policy and used solely to maintain account functionality.

  • Third-Party Services

    Links to external sites, third-party payment gateways, and provider platforms operate independently. Once you leave dotaselot's domain, this policy no longer applies and we are not responsible for how third parties handle your data.

YOUR ACCOUNT RIGHTS

Practical Actions You Can Take Under This Policy

You are not a passive subject in this policy — there are real steps you can take to review, correct, and manage the information we hold on your account. After logging in, your account dashboard shows the profile details currently on record, including your registered contact information and linked payment context. If something looks incorrect — a mistyped email, an outdated phone number — you can update it directly from the account settings page using the fields shown there. For records you cannot edit yourself, or if you want to understand what data we hold beyond your visible profile, you can reach our support team through the contact paths listed in the section below. Requests to access a full copy of your data, or to raise a concern about how it is handled, are accepted through the same support channel. We aim to acknowledge data-related requests and respond with a clear next step. Where local law in Indonesia grants specific data rights, we apply those rights as they appear in applicable regulation.

  • Review Your Profile Records

    Log in and open your account dashboard to see the contact details, payment context, and session preferences currently saved against your account. The current state is shown there after login — no separate request is needed to view your own profile.

  • Correct Account Details

    Editable fields — email, phone, display name — can be updated directly in account settings. Follow the fields and verification steps shown on that page. Changes take effect once the update is confirmed by the system.

  • Request Full Data Access

    If you want a record of all data we hold on your account, contact our support team with your registered account identifier. We will confirm receipt and outline the next steps based on the scope of your request.

  • Raise a Privacy Question

    Any concern about how your data has been collected, stored, or used can be directed to support. Include your account reference so we can locate the relevant records and respond with accurate, specific information.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If this policy raises a question you cannot answer from your account dashboard, our support team is the right place to direct it. Whether you need clarification on how DANA transaction references are stored, want to correct a profile detail that requires verification, or have a broader concern about your account data, the channels below connect you to the right point of contact.

  • Live Chat Support

    Open the live chat widget from any page on dotaselot. Describe your privacy question or data request and include your registered account email so we can locate your records immediately.

  • Email Support

    For written requests — including formal data access inquiries or correction requests — send a message through our support email. State your account identifier and the specific data point or concern you are raising.

  • Account Dashboard Contact Form

    After logging in, an in-account contact form is available under account settings. Use this path when your question is directly tied to a specific transaction reference, wallet link, or account record.

HOW WE HANDLE DATA

Data Handling, Cookies, Retention and Security

Our approach to data is built on limiting what we collect to what is operationally necessary. We do not gather data we cannot explain a clear use for, and we do not share account data with third parties for purposes outside of running your account and processing your transactions. Below are the four areas where this commitment is most visible — how cookies work on this site, how long we keep your data, how account security is maintained, and how to request a change to your records.

  • Cookies and Session Data

    We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No cross-site tracking cookies are deployed for third-party advertising. You can adjust browser cookie settings at any time, though some account functions depend on session cookies remaining active.

  • Data Retention Period

    Active account data is kept while your account remains open. After an account is closed, we retain a minimal record for the period required by applicable operational and legal obligations, after which it is removed from active systems. The exact period depends on local regulatory requirements.

  • Account Security Measures

    Your login credentials are stored in hashed form — we do not hold your password in readable format. Payment context from DANA, OVO, GoPay, or QRIS is limited to reference data. Access to account records internally is restricted to the team members who need it to resolve your support requests.

  • Requesting Changes to Your Data

    To request deletion, correction, or a copy of the data we hold, contact support through the channels in the section above. Include your account identifier and a clear description of the change or request. We will confirm receipt and advise on the steps from there.

POLICY FAQ

Questions About How dotaselot Uses Your Data

These are the questions we hear most often about our Privacy Policy — from what data we collect to how you can request changes or contact us about a concern.

What personal data does dotaselot collect when I open an account?

We collect the details you submit at registration — your email address, username, and contact information — plus session data generated during your use of the lobby. We do not collect payment credentials like your DANA PIN or OVO password; those stay within the respective payment provider's system.

How are my DANA and OVO deposit records stored?

When a deposit via DANA or OVO is processed, we receive and store a transaction reference, the amount, and the confirmation status. This is enough to credit your account and resolve any payment questions. Your wallet credentials and authentication details never leave the payment provider's infrastructure.

Can I see all the data dotaselot holds about my account?

Yes. Log in and check your account dashboard for the profile and transaction records visible there. For a fuller picture of everything stored against your account, contact our support team with your account identifier. We will confirm what records exist and advise on the next step.

How do I correct incorrect personal details on my account?

Editable fields — such as your email address or phone number — can be updated directly from account settings. Follow the verification fields shown on that page. For details that require identity confirmation before they can be changed, contact support and we will guide you through the process.

Does dotaselot share my data with third parties?

We share data only with the services that are operationally necessary to run your account — payment processors like DANA, QRIS infrastructure, and LinkAja for transaction handling. We do not sell your data to advertisers or share it with unaffiliated third parties for independent marketing purposes.

How long does dotaselot keep my account data after I close my account?

After an account is closed, we retain a minimal record for the period required under applicable operational and legal obligations in Indonesia. Once that period passes, the data is removed from active systems. The precise retention window depends on local regulatory requirements at the time of closure.